At Metrocrest Service’s recent meeting, Addison Mayor Joe Chow presented a proclamation to Metrocrest Services to recognize the organization’s 50 years of service. For five decades, Metrocrest Services has specialized in helping individuals, families, and seniors who are going through a crisis situation stabilize their lives for a brighter future. The organization offers a wide range of services including emergency financial assistance, financial coaching and education, a food pantry, employment coaching and job readiness, senior services to help seniors age in place, and seasonal programs focused on children including holiday gifts and food for the summer.
As Metrocrest Services celebrates a half-century of service to North Texas, the nonprofit is ramping up services to meet an unprecedented demand for assistance. North Texans in
need of help with rent, food, utilities, jobs and more turn to Metrocrest Services, the only
agency providing a comprehensive approach to social services in the Metrocrest area,
addressing gaps in finances, employment and nutrition to help end poverty and decrease
inequities. The non-profit estimates that needs of its clientele have more than doubled in the
past year, with the agency serving 28,066 clients in 2020, an increase of 68% over previous
“Our sponsors, supporters, donors and volunteers have shown up selflessly to help us meet this
incredible need, so as Metrocrest Services celebrates 50 years, we are humbly thankful for the
support that allows us to continue to serve our friends and neighbors in need,” said Tracy
Eubanks, CEO of Metrocrest Services. “It’s truly a team effort here in the Metrocrest area.”
To celebrate its 50th anniversary, Metrocrest Services is asking for the public’s help with a “Let’s
Roll” campaign to raise 100,000 rolls of toilet paper for the clients of Metrocrest Services.
“Most of us laugh about it now, but we each received first-hand knowledge of what a precious
commodity toilet paper can be as we experienced shortages during the pandemic,” Eubanks
said, “but for many of our clients–particularly seniors–we know that on a regular basis, they
have to choose between purchasing toilet paper or food, or paying their electricity bill. This is
something we hope North Texas can really get behind with us.”
A 50th anniversary funding campaign to raise $1 million, “Celebrating Our Past, Building Our
Future” presented by The Branch Church has also launched to help support Metrocrest
Services. This funding will help the agency meet its growing needs today and build for the
future as it expands into a new location and tends to the demanding need this year brought on
by the pandemic, the winter storm and other challenges that have plagued North Texans.
Serving as campaign co-chairs are long-time committed volunteers and community leaders Lou
Sartor and Charles B. Heath.
In the past 12 months, due to the pandemic and other issues, Metrocrest Services helped North
• Housing Stability: The agency experienced a 97% increase in the number of families
needing emergency rent assistance, and provided 3,795 months of safe housing (305%
increase from the previous 12 months). In total, $3,397,478 was provided to families in
need, a shocking 1,040% increase over the previous 12 months.
• Food Insecurity: The pantry distributed 3,940,756 pounds of food (a 346% increase over
the previous 12 months), to 8,299 families (a 226% increase over the previous 12
• Financial Coaching: 2,317 households improved their knowledge about budgeting and
• Employment Coaching & Job Readiness: 10,462 employment services were provided to
2,369 people (a 208% increase over the previous 12 months).
Metrocrest Services begins its 50th anniversary celebration with its 16th Annual Keyholder
Breakfast, which was held virtually April 8, broadcast live from The Branch Church and hosted
by TV personality FOX 4’s Mike Doocy. Other events throughout the year will celebrate
volunteers and highlight the mission of this important organization.
Metrocrest Services, Inc., is a 501(c)3 nonprofit organization dedicated to providing programs
for individuals, families, and seniors that lead to self-sufficiency and foster independence.
Services include emergency financial assistance, financial coaching, food pantry, employment
coaching and job readiness, senior services, and seasonal programs focused on children
including holiday gifts and summer food.
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