Metrocrest Services Remains Open to Help During COVID-19

Photo credit: Metrocrest Services.

These are trying times for all of us in Addison – and around the world – but especially people who have recently lost their jobs or wonder where their next meal will come from. That’s why Metrocrest Services is committed to remain open to help people in our community during the COVID-19 pandemic.

In recent weeks, Metrocrest Services is seeing an increase in requests for support, especially in their food pantry. Schools are closed, businesses are closed and grocery stores are running out of basic items, which all impact the income of many people Metrocrest Services help. They are expecting significant increases in need over the next several months. During this time, their protocols for employees, staff and volunteers have changed to ensure everyone’s safety and health, and they are committed to staying open for services so those who need food or housing assistance have the support they need and deserve.

Tracy Eubanks, CEO of Metrocrest Services, gave the following update: “We’ve already seen some requests this week from people being impacted in ways we would have never thought. One woman finally decided to take action and leave her abusive husband. But because she was mandated to work from home and knew the abuse would escalate, she was afraid for her life. We were able to get her safely in a motel for this week, so she could come up with an action plan. We are also housing a woman who had been tested for COVID-19 and was awaiting the results. Due to an at-risk family member at home, she had to move to a motel to await the results. Without adequate funds she reached out to us. We have paid for a week while she waits for test results.”

Metrocrest Services is formulating plans to ensure the needs of those they serve are met, while at the same time addressing the safety of their employees and volunteers. As always, their mission is to serve those in need while providing encouragement and hope.

If you want to help, you can make a monetary donation. Funds will be used to ensure the pantry remains stocked and our neighbors stay housed. Just $50 provides food for 14 people for one week, $300 pays rent assistance to a family to prevent eviction and $500 provides food for 100 seniors.

Additionally, you can sign up to volunteer in the food pantry. If you would like to assist, and you are not in an at-risk category for COVID-19, then you can sign up for shifts. At-risk categories include anyone who is 60 or older or anyone with underlying health conditions. The number of volunteers per shift is limited to under 10, who will maintain social distancing. Additionally, volunteers will shop and bag items for clients while the clients wait in their vehicles. The pantry is currently open from 8:30 a.m.-5 p.m. Monday-Friday and 9 a.m.-1 p.m. Saturday (although this is subject to change).

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